ClearTax launches tax filing on WhatsApp for India’s 2 crore gig workers

ClearTaxIndia’s leading online tax filing platform today announced the launch of its groundbreaking WhatsApp based Income Tax Return (ITR) filing solutionThis groundbreaking service aims to simplify tax filing for over 2 crore low-paid workers in India, who often miss out on tax refunds due to the complexity of the filing process.

The new solution leverages the power of artificial intelligence to provide a seamless, chat-based experience directly through WhatsApp, making it accessible to a wide range of users. The service currently supports ITR 1 and ITR 4 forms, meeting the needs of most low-income taxpayers. ClearTax understands India’s diverse linguistic landscape and offers the service in 10 languages, including English, Hindi and Kannada, ensuring wider reach and usability. The platform also features a secure payment integration systemallowing users to complete the entire process from submission to payment within the familiar WhatsApp interface. Users can easily collect and submit the required information via images, audio, and text, streamlining the data collection process. The AI ​​bot is powered by advanced language models, providing instant assistance and guiding users through every step of the process. Moreover, the AI-powered system automatically selects the most favorable tax regime for each user, maximizing potential savings.

The service is especially beneficial for workersincluding drivers, delivery people, home service providers and many more. By leveraging the familiarity and widespread use of WhatsApp, ClearTax makes filing tax returns more accessible and user-friendly than ever.

Archit Gupta, Founder and CEO of ClearTax said: “Our WhatsApp solution addresses a critical tax compliance gap that has long plagued the Indian workforce. We’re not just simplifying tax filing, we’re democratizing financial empowerment. We’re making Bharat Aatmanirbhar and financial self-reliant. By bringing this service to WhatsApp, we’re meeting people where they are, removing technology barriers and ensuring millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones. This isn’t just about convenience – it’s about financial fairness and inclusion. We’re proud to be at the forefront of this transformative approach to tax filing, one that has the potential to put money back into the pockets of those who need it most.”

ClearTax conducts financial education campaigns to inform potential filers about the benefits and importance of filing their ITR. We also work with employers to further streamline the process, offering benefits such as reduced administrative burden and increased employee satisfaction.