Understanding the Global Technical Outage Caused by a CrowdStrike Update

Global tech outage hits airlines, businesses and more: What you need to know

A faulty software update caused widespread disruptions across major industries on Friday, sending many scrambling to determine the root cause of the outage. The problem stemmed from a bug in a CrowdStrike update deployed to Microsoft’s popular Azure cloud platform.

CrowdStrike provides key cybersecurity tools to protect businesses from online threats. However, one of its recent updates to Azure appeared to have an unintended side effect: disrupting critical systems that many organizations rely on every day. Airlines, airports, and other operations felt the impact as their cloud-based technologies that power everything from check-in to boarding suddenly began to experience problems.

One of the most visible signs for users was the infamous “blue screen of death” that appeared on Windows PCs. This error screen indicates a system crash. Fortunately, CrowdStrike acted quickly to patch the update, limiting further disruption. But the incident highlighted how dependent modern operations have become on stable cloud services.

If you haven’t experienced any issues yourself, don’t worry. The outage primarily affected systems running CrowdStrike on Azure. Alternative security solutions like Watchguard, Norton, or McAfee can also help protect your devices. While frustrating, events like this also underscore the value of reliable backups. It’s also wise to stay up-to-date on provider advisories. With cloud technologies becoming more ubiquitous, outages can happen from time to time, but the industry learns from every experience.