Hyderabad: ClearTax, India’s leading online tax filing platform, today announced the launch of its groundbreaking WhatsApp-based Income Tax Return (ITR) filing solution. The pioneering service aims to simplify tax filing for over 2 crore low-paid workers in India who often miss out on tax refunds due to complexities in the filing process, a press release said.

The new solution uses the power of artificial intelligence to provide a seamless, chat-based experience directly through WhatsApp, making it accessible to a wide range of users. The service currently supports ITR 1 and ITR 4 forms, catering to the needs of most low-income taxpayers.

ClearTax understands India’s diverse linguistic landscape and offers the service in 10 languages ​​including English, Hindi and Kannada, ensuring wider reach and usability. The platform also features a secure payment integration system, allowing users to complete the entire process from filing to payment within the familiar WhatsApp interface.

Users can easily collect and submit the required information through images, audio and text, streamlining the data collection process. The AI ​​bot is powered by advanced language models, providing immediate assistance and guiding users through every step of the process. Moreover, the AI-powered system automatically selects the most favorable tax regime for each user, maximizing potential savings.

The service is especially useful for workers including drivers, delivery personnel, home care workers and many more. By leveraging the familiarity and widespread use of WhatsApp, ClearTax makes filing tax returns more accessible and user-friendly than ever.

Archit Gupta, Founder & CEO, ClearTax, said, “Our WhatsApp solution addresses a critical tax compliance gap that has long plagued the Indian workforce. We are not just simplifying tax filing, we are also democratizing financial empowerment. We are making Bharat Aatmanirbhar and financial self-reliant. By bringing this service to WhatsApp, we are meeting people where they are, removing technology barriers and ensuring that millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones. This is not just about convenience – it is about financial justice and inclusion. We are proud to be at the forefront of this transformative approach to tax filing, one that has the potential to put money back into the pockets of those who need it most.”

ClearTax conducts financial education campaigns to inform potential filers about the benefits and importance of filing their ITR. We also work with employers to further streamline the process, offering benefits such as reduced administrative burden and increased employee satisfaction.